Hi besties, Alan Manning here, your leadership speaker, author, and organizational development expert. Today, I want to talk to you about ance review phrases that can help improve bad behavior. In a perfect world, everyone would show up to work on time, get along with each other, and give their all to everything they do. Unfortunately, that's not the reality, and we need to start having those difficult conversations with people. What I've found is that most managers avoid those conversations because they are uncomfortable. They may not know how the employee will react, or they simply don't know what to say. However, if managers don't address these issues, not only will the bad behavior continue, but it can also spread like a virus to the rest of the team. So, today, I'm going to give you four review phrases to help you improve bad behavior and have those difficult conversations. We'll use the acronym FEAR as we go through them, and let's use the example of someone being late to work, as it is a common issue. The first letter, F, stands for Fact. Just state the fact of what you've noticed about the bad behavior and be specific. For example, you can say, "I've noticed that you've been late to work for the past couple of days." Keep it factual without involving emotions. Next, the E stands for Explain. Simply explain how their bad behavior is affecting team morale or the project they've been working on. Here's an example related to being late: "When you're late, I have to distribute your tasks to the rest of the team, which causes everyone to fall behind on their work." Moving on to the A, which stands for Action. This is where you want to clearly state the action that needs to be taken to change the...
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